Privacy policy

PJ Mart (“PJ Mart,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use pjmart.shop, place an order, contact us, subscribe to our communications, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Name and contact information
  • Billing and shipping address
  • Email address and telephone number
  • Payment and transaction information
  • Products purchased, returned, exchanged, or viewed
  • Account information, if you create an account
  • Communications you send to us
  • IP address and device information
  • Browser and operating-system information
  • Website usage and interaction information
  • Cookie and similar technology information

Payment information may be processed by third-party payment providers. PJ Mart does not need to receive or store your full payment-card credentials when those details are processed securely by our payment providers.

2. How We Collect Information

We may collect information:

  • Directly from you when you place an order or contact us
  • Automatically when you browse our website
  • Through cookies and similar technologies
  • From Shopify and other service providers
  • From payment, shipping, analytics, advertising, or other business partners

3. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Process payments
  • Ship products and provide tracking information
  • Handle returns, refunds, and exchanges
  • Provide customer support
  • Communicate about orders and transactions
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Send promotional communications where permitted
  • Detect and prevent fraud, abuse, and unauthorized activity
  • Maintain website security
  • Comply with legal obligations
  • Resolve disputes and enforce our policies

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website traffic, improve functionality, and support advertising or analytics.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Sharing Personal Information

We may share personal information with trusted third parties when reasonably necessary to operate our business, including:

  • Shopify and technology providers
  • Payment processors
  • Shipping and fulfillment providers
  • Customer-support providers
  • Website analytics providers
  • Marketing and advertising providers
  • Professional advisers
  • Government authorities or law-enforcement agencies when legally required

We do not authorize third parties to use your personal information for purposes unrelated to the services they provide to us except as otherwise permitted by law.

6. Shopify

PJ Mart uses Shopify to operate its online store and related services. Information submitted through our store may be processed by Shopify and its service providers in accordance with their applicable privacy practices.

You may review Shopify's privacy information through Shopify's official privacy resources.

7. Marketing Communications

If you subscribe to our promotional communications, we may send you information about products, offers, collections, or other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

We may continue sending necessary transactional communications, such as order confirmations, shipping notifications, or important service messages.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, resolve disputes, prevent fraud, comply with legal requirements, and enforce our agreements.

10. Children's Privacy

Our website is not directed toward children who are below the age required to independently consent to data processing under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

11. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, which may include:

  • Accessing information we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of certain information
  • Requesting a copy or portability of certain information
  • Opting out of certain marketing communications
  • Opting out of certain targeted advertising or sharing activities where applicable
  • Exercising other rights provided by applicable privacy laws

We may need to verify your identity before processing certain requests.

To exercise an applicable privacy right, contact us using the information below.

12. International Data Transfers

Your information may be processed or stored in countries other than the country where you live. Where required by applicable law, we will use appropriate safeguards for international transfers.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, contact us:

PJ Mart
980 S Peoria St Unit D
Aurora, CO 80012
United States

Email: info@pjmart.shop
Phone: +1 303-343-4711
Business Hours: Monday–Friday, 10:00 AM–7:00 PM