✅ Premium-quality materials

✅ Easy and convenient to use

✅ Designed for everyday use

✅ Great value for money

✅ Carefully selected by PJ Mart

Thank you for shopping with PJ Mart. We aim to provide clear, honest, and reliable shipping information to help ensure a smooth shopping experience.

This policy applies to all orders shipped within the United States.
Order Processing Time

• Orders are processed within 1–2 business days.
  
  
• Processing days: Monday to Friday
  
  
• Orders placed on weekends or public holidays will be processed on the next business day

Order Cut-Off Time

• Daily Cut-Off Time: 4:00 PM MDT (Mountain Standard Time)
• Orders placed before the daily cut-off time may be processed on the same business day.
• Orders placed after the cut-off time will be processed on the next business day.

Shipping Method & Transit Time

• Shipping Method: Standard US Shipping
  
  
• Estimated Transit Time: 6–7 business days (Monday to Friday)

Total Estimated Delivery Time

• Processing Time: 1–2 business days
  
  
• Transit Time: 6–7 business days
  
  
• Total Estimated Delivery Time: 7–9 business days (Monday to Friday)

Delivery times are estimates and may vary due to carrier delays, weather conditions, public holidays, or busy shipping periods.

Shipping Charges

• No shipping charges
  
  
• No minimum purchase required

Delivery Address

• Orders will be shipped to the delivery address provided at checkout.
  
  
• Please make sure that your shipping address and contact information are complete and accurate before placing your order.

Bagzia is not responsible for delays, failed deliveries, or other delivery issues caused by incorrect or incomplete address information provided by the customer.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible at info@pjmart.shop.

We will do our best to assist with your request. However, once an order has been processed or shipped, changes or cancellations may no longer be possible.

Order Tracking

• Once your order has been shipped, a shipping confirmation email containing tracking details will be sent to you.
  
  
• Tracking information usually becomes available within 24–48 hours after dispatch

Lost or Delayed Orders

If your order is significantly delayed or appears to be lost while in transit, please contact our support team at info@pjmart.shop.

We will review the situation and assist by coordinating with the relevant shipping carrier when necessary.

At PJ Mart, customer satisfaction is our top priority. Please read our Return & Refund Policy carefully before placing an order. By purchasing from our store, you agree to the terms outlined below. This policy applies to all orders within the United States.

1. 30-Day Return Window

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and unwashed
  
  
• All original tags must be attached
  
  
• Products must be returned in their original packaging
  
  
• Proof of purchase, such as an order number or receipt, is required

Items that do not meet these conditions may not be accepted.

2. How to Start a Return

To initiate a return, please contact our support team at info@pjmart.shop.

Once your request is approved, we will send you:

• Return instructions
  
  
• A return shipping label, if applicable

Please note: Returns sent without prior approval may not be accepted.

3. Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive:

• A damaged item
  
  
• A defective product
  
  
• The wrong item or size

Contact us within 48 hours of delivery at info@pjmart.shop with photos of the issue. We will review your case and provide a suitable solution as quickly as possible.

4. Exchanges

We offer exchanges only for:

• Damaged or defective items
  
  
• Incorrect items received
  
  
• Wrong size delivered

Exchanges are subject to product availability. Delivery times for exchanged items may vary depending on your location.

5. No Restocking Fees

PJ Mart does not charge any restocking fees.
You will not be penalized for returning an eligible item.

6. Refund Process

Once we receive and inspect your return, we will notify you of the refund status.

If approved:

• Refunds are issued to the original payment method
  
  
• Processing time is typically 5–7 business days
  
  
• Refunds are processed within up to 7 business days after approval

Please note that your bank or payment provider may take additional time to post the refund to your account.

7. Discounts & Promotions

Refunds will not be issued for discounts or promotional codes that were not applied at checkout.

Discounts must be used at the time of purchase and cannot be applied retroactively.

At PJ Mart, we offer safe, secure, and convenient payment options to help provide a smooth and reliable checkout experience for our customers.

This payment policy applies to customers purchasing from the United States.

Accepted Payment Methods

We currently accept the following payment options:

• American Express
  
• Apple Pay
• Diners Club
• Maestro
• Discover
• Mastercard
• PayPal
• Shop Pay
• UnionPay
• Visa

All payments are processed in U.S. dollars (USD).

Secure Payments

When you proceed to checkout, your payment is processed through a secure and encrypted payment gateway.

PJ Mart does not store or have direct access to your full credit or debit card details.

Your payment information is protected using industry-standard security measures to help provide a safe checkout experience.

Payment Authorization

• Orders will only be processed after successful payment authorization.
  
  
• If a payment is declined or cannot be completed, your order will not be processed.
  
  
• In such cases, please try another accepted payment method or contact your bank or card provider for assistance.

Billing Information

Please ensure that your billing details are correct and match the information held by your bank or payment provider.
Incorrect or incomplete billing information may result in payment delays, failed transactions, or order cancellation.